ISO 9001:2015 Quality Management System Lead Auditor Course

ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to (although this is not a requirement). It can be used by any organization, large or small, regardless of its field of activity. In fact, ISO 9001:2015 is implemented by over one million companies and organizations in over 170 countries.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. 

Quality Management Systems (QMS) Lead Auditor Training Course (ISO 9001) teaches the principles and practices of effective Quality Management System audits in accordance with ISO 9001 and ISO 19011, “Guidelines for auditing management systems”.  Experienced tutors in this field will guide delegates through the entire audit process, from initiating the audit through to conducting audit follow-up. 

By the end of the course students will be able to:

• Understand the philosophy, concepts, and benefits of a Quality Management System based on ISO 9001:2008, "Quality Management Systems -Requirements".
• Understand the requirements of the ISO 9001:2015 Standard in the context of an objective audit.       
• Understand the purpose, content, and interrelationships of ISO 9000, ISO 9001, ISO 9004, and ISO 19011.
• Have the knowledge and skills necessary to conduct second-party (Supplier/Vendor) or third-  party Quality Management System audits
• Facilitate and manage quality audits performed by Accredited Certification Bodies or Registrars.

Learning Level: Intermediate

Duration: 3 day(s)-

   INTRODUCTION:

• ISO 9000 Family of Standards
• Eight Quality Management Principles
• Process Approach, Including the "PDCA", or Deming, Cycle

ISO 9001:2015 REQUIREMENTS:

• ISO 9001:2015 Requirements
• Quality Management System Documentation
• Customer Satisfaction Identification/Measurement
• Employee Communication. Competence, Training, and Awareness
• Measurement, Analysis, and Improvement

ISO 9001:2015 AUDITING:

• The Auditing Standard, ISO 19011:2002
• The "Process Approach" to Auditing
• Auditing Top Management
• Audit Roles and Responsibilities, Competence, Attitudes and Behaviors
• Audit Planning
• Checklists
• Opening Meeting
• Gathering Evidence
• Audit Reporting
• Final Team Meeting/Follow-up                              
• Closing Meeting
• Verification/Audit Records

ACCREDITATION AND CERTIFICATION:

• Accreditation/Certification and Auditor Registration